Frequently Asked Questions

Is Emepelle suitable for all skin types?

Yes! Both Emepelle Serum and Emepelle Night Cream are suitable for all skin types.

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How should I use Emepelle?

To gain the full benefits of MEP Technology, we recommended using both Emepelle Serum and Emepelle Night Cream in your daily skincare regime. For best results, use Emepelle Serum in the morning and Emepelle Night Cream in the evening.

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Do I need to acclimatise my skin to Emepelle Night Cream when using for the first time?

Skin affected by menopause can be thinner, more fragile and more sensitive to the powerful combination of active ingredients found in Emepelle Night Cream. This means some people can experience mild irritation when introducing the Night Cream to their regime.

To acclimatise your skin, we recommend using Emepelle Night Cream just three times a week for the first two weeks, increasing to four times a week in week three, and five times a week in week five. If you do experience irritation, discontinue until this clears; then gradually introduce Emepelle Night Cream back into your regime using the Step Up Programme.

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Can I use Emepelle Night Cream twice a day, morning and night?

We don’t recommend using Emepelle Night Cream twice a day as it contains retinol and has been formulated especially for nighttime use. For best results, supported by clinical studies, we recommend using Emepelle Serum in the morning and Emepelle Night Cream in the evening.

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What is the ideal age to start using Emepelle®?

When you begin to notice menopausal symptoms such as irregular periods, hot flushes and night sweats, it’s a sign that your oestrogen levels may be declining. This is the ideal time start using Emepelle.

The unique MEP Technology found in Emepelle will help target the accelerated collagen loss and skin ageing caused by declining oestrogen levels. What’s more, both Emepelle Serum and Emepelle Night Cream Serum contain other advanced ingredients such as antioxidants, niacinamide, peptides, hyaluronic acid and retinol to provide all the ingredients needed to change menopausal skin ageing.

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Can I use Emepelle products before menopause?

In the lead up to menopause (perimenopause), oestrogen levels begin to decline. Emepelle® is ideal for using during perimenopause as well as post-menopause. Both Emepelle Serum and Emepelle Night Cream contain a blend of powerful ingredients such as niacinamide, peptides, and retinols that perimenopausal women will benefit from.

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I am post menopause; will Emepelle still be effective for me?

Absolutely! Many of the participants in the clinical studies have been post-menopausal. Although, it’s best to start using Emepelle as soon as you notice signs of menopause, even post menopause oestrogen receptors can be activated and stimulated, causing the active ingredients in Emepelle to work on your skin.

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Will Emepelle® cause oestrogen levels to increase in the body?

No, MEP doesn’t add oestrogen to the body. Instead it rejuvenates menopausal skin by encouraging the skin to behave as if the oestrogen were still there, encouraging key skin cells to activate new oestrogen receptors.

MEP creates effects in the skin but nowhere else in the body because it is converted to an inactive metabolite in the bloodstream.

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Can I use Emepelle if I have a history of breast cancer or another medical condition that requires me to be cautious towards hormones or hormone therapies?

We currently do not have clinical data to support the use of Emepelle® products in users with a history of breast cancer.

What we do know is that MEP only creates an effect in the skin and nowhere else in the body because it is converted to an inactive metabolite in the bloodstream. If you do have a history of breast cancer or other medical condition that requires you to be cautious towards hormone therapies, we recommend chatting to your Doctor before using Emepelle®.

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I am on hormone replacement therapy (HRT); can I use Emepelle®?

We currently do not have clinical data of users using HRT and Emepelle® products. However, because MEP is converted to an inactive metabolite in the bloodstream, it should have no effect on an HRT regimen.

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Can I use Emepelle® on other areas of the body or just on the face?

Emepelle® products are designed for use on the face. We currently do not have clinical data to support the use of Emepelle® products on areas other than the face.

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Will Emepelle® cause (or increase) hyperpigmentation or melasma?

In a clinical study, Emepelle® products were not shown to impact hyperpigmentation or increase melasma.

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How is MEP inactivated in the bloodstream?

When MEP enters the blood, enzymes found in the blood (esterases), break MEP down into an inactive metabolite. Inactive metabolites have no effect on the body.

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Are the Emepelle products fragrance free?

Yes, both products are fragrance free.

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I'm buying as a gift, can the 30-day money back guarantee be extended?

Yes, if you are purchasing as a gift for someone else please contact us by email at customerservice@ferndalepharma.co.uk to confirm your order number, who the gift is for and when they will be receiving the gift. We will then activate the 30-day money back guarantee from that date.

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Are the Emepelle products vegan friendly?

Yes, both products are vegan friendly.

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